30 days to change your mind

The short version

Return anything unworn, unwashed and with tags attached within 30 days of delivery for a full refund. Babies grow unpredictably — we get it.

How to start a return

• Email hello@littlefold.example with your order number and the items involved
• We'll send a prepaid label for domestic returns within one business day
• Drop the parcel at any carrier point within 14 days of receiving the label

Refunds

Once your return is received and inspected (usually 2–3 business days), we issue the refund to your original payment method. Banks typically show the money within 5–10 business days. Original shipping charges are refunded only when the whole order is returned or the item was faulty.

Exchanges

The fastest way to swap a size or colour is to return the original for a refund and place a new order. Tell us you're exchanging and we'll waive shipping on the replacement.

Faulty or incorrect items

If something arrives damaged, faulty, or simply isn't what you ordered, send us a photo within 30 days. We'll replace it or refund it in full, including shipping — no return needed in most cases.

What we can't accept

• Items that have been worn, washed, or had tags removed
• Final-sale and clearance pieces, unless faulty
• Gift cards
• Returns received more than 45 days after delivery

Gifts

Gift recipients can return items for store credit at full value. Just include the order number from the gift receipt.

Cancellations

Orders can be cancelled free of charge any time before dispatch. Once a parcel is on its way, please use the return process above.